Turnout Raises $35 Million to Put an AI Advocate in Every American's Corner
Millions of Americans are missing the help they are entitled to because the systems that shape their lives are hard to navigate on their own. Turnout was built to fix that. Turnout helps Americans navigate complex government, healthcare, education, and financial systems by pairing AI with licensed human advocates to manage higher-stakes situations requiring judgment, empathy and subject-matter expertise. On Thursday June 11th, we announced a $35 million Series A led by HighPost Capital, bringing its total valuation to $400 million.
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The round included Shine Capital, LGVP, Mangusta Capital, Honeystone Ventures, and investor Omri Casspi. Since its September 2025 seed round, Turnout has grown its client base fivefold and logged more than ten million minutes of AI and human-led advocacy.
"We started Turnout because the gap between what Americans are entitled to and what they actually receive is inexcusable. We're building the advocate they deserve. One that knows them, stays with them, and doesn't disappear when the matter closes." - Itai Hirsch, Founder and CEO, Turnout
The funding will expand Jake, Turnout's AI agent, and scale its licensed human advocate workforce nationwide. The company will also launch two new service areas: Healthcare and Education, extending its existing work in Social Security disability and Veterans benefits.
The scale of the problem is hard to overstate:
- Over 8.6 million Americans receive Social Security disability benefits, yet roughly 70% of new claims are denied on first application.
- Veterans file more than 2.5 million VA disability and pension claims each year and often wait four months or more for a decision that shapes their income for life.
- Nearly 8 million children have an active IEP or 504 plan, and in most of those meetings, the parent is the only person in the room without a professional credential.
- 67 million Medicare enrollees are expected to navigate the healthcare system with no outside support.
Jake handles what most people dread: waiting on hold, chasing records, filling out applications. According to Hirsch, the average client onboards in less than 30 minutes, compared with five days to three weeks for traditional providers. The company’s model combines AI-driven automation with licensed human advocates. Jake handles time-consuming administrative work such as waiting on hold, collecting records, completing applications and identifying moments when a human advocate should step in. Licensed advocates apply their subject-matter expertise to drive better outcomes for clients.
"When people need help the most, they often have no one truly advocating for them. Turnout's changing that by combining AI and human expertise in a way that makes real advocacy accessible to everyone." - David Moross, Co-Founder and CEO, HighPost Capital
Most advocacy firms stay small because the work is slow. Turnout is built differently. AI handles the administrative load so licensed advocates can focus on what actually requires their expertise. The expansion into healthcare and education isn't a new direction, it's the same problem in different rooms.
The Series A gives Turnout the capital to scale its advocate network, deepen Jake's capabilities, and enter new service categories. The goal is a platform that stays with Americans across institutions, not just through a single claim. Turnout wants to be an "advocate for life" for consumers who need help navigating large institutions, noting that the average Turnout customer needs 1.8 services across the company's service lines.
About Turnout
Turnout advocates for Americans navigating government, insurance, healthcare, and education systems. Its platform combines one-on-one human advocacy with Jake, an AI agent that handles time-consuming tasks so advocates can focus on the client. Visit turnout.co. It's your turn.
